FAQ

1. HOW TO ORDER
Pick Up
Cakes are available in-stores. We recommend you contact the branch via landline, mobile or Viber to check stock availability.

Deliver
The following branches provide delivery services:

  • Banawe
  • Katipunan
  • Makati
  • Pasig

Order from Partner
You may place an order via GrabFood*
*availability may be limited per area

Order via Grab Express/Lalamove

2. PAYMENT METHODS
For in-store purchases (take-out)

  • Cash
  • Credit Card (available in select stores only)
    • Banawe
    • Congressional
    • Don Antonio
    • Fairview
    • Katipunan
    • Makati
    • Paranaque
    • Timog
  • GCash

For delivery transactions

  • Cash
  • GCash

For website transactions

  • PayPal
  • GCash
  • Bank transfer

3. DELIVERY FEES
Delivery fees will vary depending on the distance from delivering store:

  • Within 3km: Php 60
  • 3km - 5km: Php 85
  • 5km - 7km: Php 100
  • Beyond 7k within delivery scope: Php 150

4. MINIMUM & MAXIMUM ORDER AMOUNT FOR DELIVERY

  • Minimum purchase: Php 750
  • Maximum purchase: 1 rider = 4 cakes at a time

5. SIZE OF CAKES

  • Diameter: 8 inches
  • Height: 3 - 4 inches

6. ADVANCED ORDERS
All cake reservations and advanced orders must be paid for upon ordering. You may order at least a day in advance, so we can check stock availability and provide you with a new batch. Please send a screenshot for proof of payment to either Gcash or Paymaya to respective store accounts along with required details:

  • For Pickup Orders
    • Cake Order:
    • Branch:
    • Pick Up Time:
    • Receiver Name:
    • Contact #:
    • Special Request: Dedication
  • For Delivery Orders
    • Cake Order:
    • Delivery Time:
    • Delivery Address:
    • Receiver Name:
    • Contact #:
    • Special Request: Dedication

7. PROPER CAKE STORAGE

    • Black Forest Cheesecake
    • Brazo De Sansrival
    • Bugs’ Carrot Cake
    • Carrot Cake Cheesecake
    • Chocolate Overdose Fudge Cake
    • Chocolate Sansrival
    • Coffee Butter Crunch
    • Cookies & Cream Express
    • Devil’s Food Cheesecake
    • Dulce De Leche Cheesecake
    • Mom’s Chocoholic Fudge Cake
    • Nestle Crunch Cake
    • Nutella Choco Torte
    • Quattro Leches
    • Red Velvet
    • Red Velvet Cheesecake
  • Frozen
    • Classic Ube Cake
    • Chocolate Passion Cake
    • Hershey’s Cookies & Cream Tiramisu
    • Hershey’s Kisses Tiramisu
    • Hershey’s Reese’s Tiramisu
    • Macchiato Misu
    • Mango Meringue Symphony
    • Nutty Chocolate Surprise
    • Salted Caramel Espresso Tiramisu
    • T-Overload

8. CAKE SHELF LIFE 
If stored properly:

  • Refrigerator Cakes: Maximum of 1 week
  • Freezer Cakes: Maximum of 1 week

We recommend that you consume the cake immediately. To prolong quality of cake when stored after being sliced: please cover sliced part with cling wrap or foil.

9. PERSONALIZED/CUSTOMIZED CAKES
We do not make personalized/customized/character cakes. We do allow dedications to be placed on selected cakes. We also provide complimentary gift cards where you may write your dedication to your receiver.

10. CAKE DEDICATION GUIDELINES
Please be guided that only the following cakes are allowed to be customized with your dedication:

  • Black Forest Cheesecake
  • Bugs' Carrot Cake
  • Carrot Cake Cheesecake
  • Chocolate Overdose Fudge Cake
  • Chocolate Passion Cake
  • Chocolate Sansrival
  • Classic Ube Cake
  • Coffee Butter Crunch
  • Cookies & Cream Express
  • Hershey's Cookies & Cream Tiramisu
  • Hershey's Kisses Tiramisu
  • Hershey's Reese's Tiramisu
  • Macchiato Misu
  • Mango Meringue Symphony
  • Mom's Chocoholic Fudge Cake
  • Nestle Crunch Cake
  • Nutella Choco Torte
  • Nutty Chocolate Surprise
  • Red Velvet
  • Red Velvet Cheesecake
  • Salted Caramel Espresso Tiramisu

Cakes that are not a part of this list cannot be customized with your dedication.